- 14 July 2014
How Postcode Address Finder software could boost conversions and profits
In the world of online shopping, consumers want a fast, convenient and hassle-free transaction. They want to be able to choose their products and checkout in seconds. Thanks to powerful ecommerce platforms and high speed internet this is the norm on most websites, but there is one way you can make your checkout process even more convenient and attractive to your customers. ...
- 25 July 2014
One of the most remarkable things the internet has offered retailing businesses is an incredible connection with their customers. With social media, such as Facebook, you can engage with the customer, as well as analysing user data, to have a tailor made shopping list set up before they even visit the site. Similarly, a good postcode address finder can help make the shopping process take mere seconds.
But, this all does very little to help e-commerce brands stand out. With a smartp...
- 1 August 2014
Smartphones are a big part of life, and mobile browsing continues to rise. Savvy businesses know this and are using mobile apps to build their customer base. One way to get the most from your mobile app is to incorporate a postcode address finder in it. Postcode address finder integration is easy and can make a big impact on how your customers use your mobile app.
Direct customers to a local branch
If your business has multiple locatio...
- 9 August 2014
When you launch an e-commerce site, you'll want the business to come rolling in. However, one thing that stops many potential customers from spending with a site is the need to fill out long forms.
E-commerce offers the potential of easy shopping for the customer. After all, they can buy whatever they need from the comfort of their own home, any time of the day. When ease of use is the primary advantage of the service, everything about it needs to be easy.
- 15 August 2014
One of the most common problem areas with ecommerce checkouts is the postcode entry system and address finder, with people choosing to enter their postcode in a number of different ways. For instance, some may enter in lower or upper case, without a space in the middle, or a variety of other common errors.
If your website is too strict with how people can enter postcodes, or the method of entry is unclear with confusing error messages, potential customers m...
- 9 September 2014
In order for call centre staff to sound as professional and coherent as possible, they will always need to have the best possible set of tools to refer to - slow and sluggish software will just lead to endless pauses and opportunities for unwanted small talk. When customers are unable to give their account or reference number (a common case in a world when every household could have ten or more accounts with different utilities), giving a postcode is the next best thing as this will nar...
- 12 September 2014
When businesses decide to use e-commerce software to establish or enhance their online presence, there are a wide variety of different solutions to choose from. Some of these are based entirely online (such as Cloud Computing products), while others involve downloadable software that allows users to work offline and synchronise their content to the Internet. No matter what the final solution may be, there are a number of elements that any good e-commerce software should have - the right...
- 23 September 2014An online shopping customer experience study in May 2012 found that up to 80% of online shoppers who had placed items in the shopping cart then left the site without making a purchase. Needless to say, these numbers are a significant lost opportunity for retailers.
If your analytics are telling you a similar story, here are 5 possible barriers that your potential customers might be facing on your site right now.
1) Hidden costs –&nb...
- 9 October 2014
When it comes to working out the cost of shipping for every single customer, the most convenient system is to just charge a flat rate, and possibly offer free shipping when an order hits a certain amount. However, this solution may only work for large-scale eCommerce stores that have negotiated special rates with their courier, and they may even have their own service for shipping goods. For smaller traders and companies that send out large and bulky items, the main objective is usually...
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- 9 October 2014
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